Support portal
Spectrum Robotics support.
Find user manuals, get the latest software updates and work through common issues for your fleet. Manuals and firmware come from the Original Equipment Manufacturer (OEM) partner that builds each robot. Spectrum Robotics support is provided under the terms of the applicable service agreement.
User manuals
Spectrum Robotics can send the manual for your robot model.
Accessory
Nail free glue for 10 floors
Supported by Spectrum Robotics
Marker camera module
Supported by Spectrum Robotics
Transport box, T300
Supported by Spectrum Robotics
Transport box, CC1
Supported by Spectrum Robotics
Sweeping brush assembly
Supported by Spectrum Robotics
Scrubbing brush assembly
Supported by Spectrum Robotics
Dustbin assembly
Supported by Spectrum Robotics
Mopping cloth, 2 pack
Supported by Spectrum Robotics
Mopping sweeper rubber strip, front and rear
Supported by Spectrum Robotics
Clean water tank filter kit
Supported by Spectrum Robotics
Universal sweep and scrub roller brush
Supported by Spectrum Robotics
Lightweight dust bags, expanded capacity, 10 pack
Supported by Spectrum Robotics
Pad installer, one pair
Supported by Spectrum Robotics
Black pads, 6 pack
Supported by Spectrum Robotics
Black disc brush, one pair
Supported by Spectrum Robotics
Red disc brush, one pair
Supported by Spectrum Robotics
HEPA 13 filter
Supported by Spectrum Robotics
HEPA 11 filter
Supported by Spectrum Robotics
Air outlet filter cotton
Supported by Spectrum Robotics
Self Cleaning Docking Station
Supported by Spectrum Robotics
Carpet vacuuming assembly
Supported by Spectrum Robotics
Expandable Waste Container
Supported by Spectrum Robotics
Spray gun components
Supported by Spectrum Robotics
Water filling tool
Supported by Spectrum Robotics
Recovery tank cleaning brush
Supported by Spectrum Robotics
Positioning wall codes W1 to W10
Supported by Spectrum Robotics
Station positioning codes S2 to S5
Supported by Spectrum Robotics
Flashing light retrofit kit, green
Supported by Spectrum Robotics
Flashing light retrofit kit, black and grey
Supported by Spectrum Robotics
Security camera retrofit kit, green
Supported by Spectrum Robotics
Security camera retrofit kit, black and grey
Supported by Spectrum Robotics
External suction hose kit
Supported by Spectrum Robotics
Expanded dust bag bracket
Supported by Spectrum Robotics
Large bearing bottom tray
Supported by Spectrum Robotics
Tray cup holder, 146 mm
Supported by Spectrum Robotics
Rear housing unit, white
Supported by Spectrum Robotics
Rear housing unit, yellow
Supported by Spectrum Robotics
Retractable tray border
Supported by Spectrum Robotics
Overhead display box
Supported by Spectrum Robotics
Dish cabinet, P2
Supported by Spectrum Robotics
External marker camera
Supported by Spectrum Robotics
Tray cup holder, 9 holes
Supported by Spectrum Robotics
Window and surface handheld accessory
Supported by Spectrum Robotics
Floor handheld accessory
Supported by Spectrum Robotics
Vacuum handheld accessory
Supported by Spectrum Robotics
Mini cleaning tool combo
Supported by Spectrum Robotics
Electrostatic universal wheel
Supported by Spectrum Robotics
10 floor cable replacement pack, 4 long wire
Supported by Spectrum Robotics
10 floor cable replacement pack, 4 short wire
Supported by Spectrum Robotics
CC1 Mobile Water Tank
Supported by Spectrum Robotics
Fixed Cup Holder
Supported by Spectrum Robotics
Complete Handheld Accessory
Supported by Spectrum Robotics
Warning Light
Supported by Spectrum Robotics
White Disc Brush
Supported by Spectrum Robotics
BellaBot Dish Cabinet
Supported by Spectrum Robotics
Lift Rack
Supported by Spectrum Robotics
Blue Forklift Safety Light
Supported by Spectrum Robotics
White Pad
Supported by Spectrum Robotics
MT1 Charging Station
Supported by Spectrum Robotics
Elevator Control System
Supported by Spectrum Robotics
CC1 Docking Station
Supported by Spectrum Robotics
Bella Tray Cup Holder
Supported by Spectrum Robotics
Food Cover Box
Supported by Spectrum Robotics
MT1 Elevator Control System
Supported by Spectrum Robotics
10-Floor Cable Replacement Pack (2 long-wire)
Supported by Spectrum Robotics
Nail-Free Glue Set with Glue Gun
Supported by Spectrum Robotics
Red Forklift Safety Light
Supported by Spectrum Robotics
Workstation CWS-01
Supported by Spectrum Robotics
Charging Station CCS-02
Supported by Spectrum Robotics
CC1 Charging Station
Supported by Spectrum Robotics
Heavy Delivery Robot
Titan
Supported by Spectrum Robotics
Cleaning Robot
L4 Scrubber Dryer
Supported by Spectrum Robotics
V40 Floor Vacuum
Supported by Spectrum Robotics
SP50 Vacuum Sweeper
Supported by Spectrum Robotics
L50 Scrubber Dryer
Supported by Spectrum Robotics
BG1
Supported by Spectrum Robotics
CC1
Supported by Spectrum Robotics
BG1 Pro
Supported by Spectrum Robotics
CC1 Pro
Supported by Spectrum Robotics
MT1 Vac
Supported by Spectrum Robotics
MT1
Supported by Spectrum Robotics
MT1 Max
Supported by Spectrum Robotics
SH1
Supported by Spectrum Robotics
Medical Delivery Robot
Medbot
Supported by Spectrum Robotics
Beverage Robot
Scorpion
Supported by Spectrum Robotics
ADAM
Supported by Spectrum Robotics
Digital Scrubber
D5 Walk Behind Scrubber
Supported by Spectrum Robotics
D7 Ride On Scrubber
Supported by Spectrum Robotics
Industry Robot
T300 Lift
Supported by Spectrum Robotics
T600 Underride
Supported by Spectrum Robotics
T600 Post Mounted
Supported by Spectrum Robotics
T300 Standard
Supported by Spectrum Robotics
Food Delivery Robot
Matradee Plus
Supported by Spectrum Robotics
Service Robot
BellaBot Pro
Supported by Spectrum Robotics
P2 Delivery Robot
Supported by Spectrum Robotics
KettyBot Pro
Supported by Spectrum Robotics
FlashBot Max
Supported by Spectrum Robotics
General Robot
D5 Series Quadruped
Supported by Spectrum Robotics
Software updates
Keep your fleet running the latest firmware.
Fleet Manager, improved path planning
Optimized obstacle avoidance in high traffic environments and reduced idle time by 12%.
Released July 18, 2026
Scrubber OS, battery management update
Extends battery cycle life and improves charge scheduling for overnight fleets.
Released June 30, 2026
Delivery Robot Controller, security patch
Routine security and stability improvements for cloud connected deployments.
Released May 12, 2026
Troubleshooting
Step by step fixes for the most common issues.
Note the error code, then power cycle the robot. If the error persists, check the emergency stop button is not engaged and confirm the wheels are clear of debris. Most error codes are documented in the user manual for your specific model, find it in the user manuals section below.
Still need help?
Spectrum Robotics support is a phone call away.
Call or write and a US based Spectrum Robotics technician will pick it up. Support is provided under the terms of the applicable service agreement, which sets out coverage, response times and anything billed separately.
Book a call
Adding a robot to the fleet? Book a discovery call with Spectrum Robotics.
Tell us what you are trying to automate. We will tell you honestly whether a robot fits, which one, and what it costs. No commitment.